Privacy Policy

1. Information We Collect

We collect the following types of information when you interact with our website or contact us:

• Contact Information: Name, email address, phone number, and WhatsApp number provided through our contact form or consultation requests.
• Business Information: Details about your business or project that you voluntarily share when requesting a quote or consultation.
• Usage Data: Browser type, device type, pages visited, and time spent on the website (collected via cookies and analytics tools).
• Communication Records: Messages and correspondence between you and our team via email or WhatsApp.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide consultation services.
• To deliver the digital marketing services you have purchased.
• To send service updates, progress reports, and relevant communications.
• To process payments and maintain billing records.
• To improve our website and service offerings.
• To send promotional information about our services (only with your consent).

3. Information Sharing

We do not sell, rent, or share your personal information with third parties, except in the following limited circumstances:

• Payment Processors: When you make a payment, your transaction details are processed by our authorized payment gateway partner. We do not store your card or banking information on our servers.
• Legal Compliance: If required by law, court order, or government authority, we may disclose your information as necessary.
• Service Delivery: With trusted team members or contractors who assist in delivering your services, under strict confidentiality obligations.

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use:

• Essential Cookies: Required for the website to function correctly (e.g., dark mode preference).
• Analytics Cookies: To understand how visitors use our website and improve performance.

You can disable cookies through your browser settings. Note that disabling cookies may affect some website functionality.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law. Client project data is retained for a minimum of 2 years for record-keeping purposes.

7. Your Rights

You have the following rights regarding your personal data:

• Right to access the personal information we hold about you.
• Right to request correction of inaccurate data.
• Right to request deletion of your data (subject to legal obligations).
• Right to withdraw consent for marketing communications at any time.

To exercise any of these rights, please contact us at info@samartstudio.in.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any external websites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the date at the top of this page. Continued use of our website after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

• Email: info@samartstudio.in
• WhatsApp: +91 70092 02379
• Website: samartstudio.in